As soon as youve selected an option on the initial screen, youll be transferred to a live DoorDash support representative. Roles already open with the company in Toronto at the moment include ones in product management, strategic development,engagement, partnerships,strategy and operations, and different types of software engineering. DoorDash, the food ordering and delivery company, is expanding its office footprint in Seattle two years after starting an engineering outpost in the city. Founded in 2013, DoorDash is building products and services to further local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Generous vacation and sick days for hourly team members. We value a diverse workforce people who identify as women, nonbinary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Where are the DoorDash Headquarters Located. I am not going to pay for the orders i placed om 8/2/2020 with dickeys barbecue pit both orders were late and i went to bed. Tia is a litigator by background, serving as a law clerk to the Hon. You can call the Doordash corporate number 1800-717-576 and get information about Doordash service and other. Ever since then, the company has continued to expand. It can be assumed that DoorDash has three customer types, the people they deliver to, the delivery workers, and the merchants. Once youve sent in the form and once it has been reviewed, a DoorDash official should email you back with more information. Have you managed to contact DoorDash successfully? In this role, Andy is responsible for the overall product vision, technology roadmap and architectural direction of the DoorDash consumer and international platforms. Check out your help site below! Heres everything you need to know. I used to use this service 4 to 5 times week. Let us know in the comments section below and feel free to discuss anything related to DoorDash. As mentioned above, San Francisco is the city where the main headquarters office is located. Here you can contact via Doordash head office address is: 401 Collins St, Melbourne, VIC 3000, Australia. Here's the official mailing address for DoorDash headquarters: DoorDash, Inc. 303 2nd St, Suite 800. I am having the same problem even after disputing charges through my credit card company. I live in Pueblo Colorado, I ordered food tonight from, Pueblo Dragon. I tried to order wendys and the app kept canceling my food. With that said, the live chat option should only be used for time-sensitive problems. Ive called in to customer service 4 times with a complaint that happened Nov. 20 and asked to speak to a supervisor and 4 times Ive been told theres no supervisor available but I would be receiving a call back from one within 24 hrs. Who likes cold mac-n-cheese? in Computer Science. The quickest and most efficient way to get support is through their help site. If youre in an area that DoorDash delivers to, you will also have access to an office with the resources to help resolve any potential issues. DoorDash locations by state. Thankfully, most situations arent as complicated as ones that require direct contact with a DoorDash corporate office. DoorDash has multiple ways to reach them, making it simple for those who need to resolve an issue. Find out how our mission, vision & values shape everything we do, Explore how were creating an environment that welcomes us all. Prior to co-founding DoorDash in 2013, Tony worked in Product at Square, led special projects for the CEO and CFO at eBay, and began his career at McKinsey and Company. Brett Helling is the owner of Ridester.com. This phone number isnt that easy to find. Today, DoorDash announced DoorDash For Work, a corporate meal program designed to serve both remote employees and those who have returned to the office. Dont get your hopes up its not likely that youll receive a response. How to Make an Images Background Transparent, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. The Risk & Insurance team at DoorDash is responsible for all things corporate insurance at the company. Competitive salary with bi-annual performance reviews. Be sure to record your order number, restaurant name, and Dasher name (if given). PS: any money employees earn from doing the . If you are a Dasher, Consumer, or Merchant and need support, please contact: 1-855-431-0459. We do recommend hitting them up using the live chat feature, as this is a much more personal method of resolving the issue. Breakfast, lunch, dinner and more, delivered safely to your door. DoorDash for Work makes it easy to provide meals for your employees. Ordered from app, restaurant is closed for whatever reason. info: Xu has served as Chief Executive Officer at DoorDash since co-founding the Company in 2013. the driver never showed up with my food i will never use doordash again. . DoorDash is one of the largest tech companies in . Phone Number . Save my name, email, and website in this browser for the next time I comment. Click here to get notifications about new complaints of DoorDash. Phone Number. Its clear the driver left it at some random door in the garden apartment complex where I live. Lets see if I get it. He holds a B.S. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Not a DoorDash Dasher? Still, you can use this address to mail them with things that youd prefer to keep off the internet or with packages that arent internet-compatible. DoorDash is building infrastructure for local commerce, enabling merchants to thrive in . Private health insurance. Once you unenroll you can select get '$0 delivery fees' and be prompted to your corporate DashPass benefit. The worst ever customer service representatives ever. Doordash is a food delivery service that partners with restaurants in select cities across the United States. Pick up the food. Join us and youll be part of a high-performing team that pushes you to be better and becomes the benchmark for all future teams you work with. My status as a dasher shows that I am an active dasher. As General Counsel at DoorDash, Tia will continue to oversee the companys legal team, as well as the companys security, IT, & enterprise technology functions. He founded DoorDash at the age of 20 while he was a student at Stanford and later graduated with a B.S. Although the DoorDash official customer support phone number isnt readily available on their homepage, navigating to the page that features their phone number is easy. Please note that your phone company may charge you for this call according to your personal communication contract. Looks like the teams are focusing on Monetization? **Based on a survey conducted by DKC Analytics of 1,000 employed adults in September 2020; details here. have been ordering for 2 yrs., all of a sudden my order was sent to Wendys in another town. Answer (1 of 4): A2A It appears that the only telephone number that DoorDash provides for all purposes (customer support, questions about U.S. Premium medical, dental, and vision insurance plans, including fertility coverage. You must click the activation link in order to complete your subscription. Who We Are. Download Article. I have requested a supervisor call me 3 times since 12/15. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Their online FAQ and chat feature can solve most simple problems without escalation. If youre a customer, youll love it because its a convenient way to get food from your favorite local restaurants. He showed up with cold and soggy food at 1:20pm. Out team will verify the new information for DoorDash corporate office and publish it once it is confirmed for the benefit of all users, completely free. . And you will not get a refund for your order. Corporate Office Lunch Box Specialists is located at 102 Buck Rd, Southampton, PA 18966, USA. You can call this number for help whether you're a customer, dasher, or restaurant. The company, which now employs about 600 . Then he sent me hostile text messages telling me about how terrible I am. My card information was used by a fraudster and I am still awaiting refund. With DashPass for Work, your team can enjoy $0 delivery and reduced fees on thousands of nearby restaurants, saving them an average of $5 per DashPass eligible orders and time in the kitchen. He founded DoorDash at the age of 20 while he was a student at Stanford and later graduated with a B.S. Address. FedEx Corporate Office Phone Number Browse help.doordash.com for answers to your questions, or call merchant support: United States: 855-830-5429. We are always happy to hear form the users of this websites and we will be very appreciative that if you find new information for DoorDash corporate office phone number you send us a quick message. Go to help.doordash.com and tap Customer Chat or Dasher Chart (clearly, the former if youre a customer, the latter if youre a courier). There is a third option called Merchant Chat, reserved for restaurant owners. Businesses should aim to please, and if they arent doing a good job, the customer shouldnt refrain from filing a complaint. Whichever of the three parties you fall under, knowing your DoorDash support options is essential. By having the DoorDash address ahead of time, you will be well equipped to get all of the help and support you may need while utilizing one of the worlds best food delivery service apps. This will take you to a support page, where youll find the DoorDash Customer Support phone number. with high honors in Industrial Engineering and Operations Research from UC Berkeley and an MBA from Stanford Graduate School of Business, where he was an Arjay Miller Scholar. All rights reserved. Youll be prompted to fill out a form first. Our people take pride in being part of an industry-leading, innovative organization where they have the opportunity to make their mark. Monthly gym and wellness reimbursement. Here are some alternative ways to contact DoorDash customer service. This is your chance to collaborate with the best as you rethink the possible, push boundaries, and constantly challenge yourself to become 1% better every day.Check out our current open positions: Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Although you cant really file a complaint with a DoorDash help page, its often best if you checked for the answer that you may be looking for here. Called 3 times keep getting the run around. Go to Snapshot Working at DoorDash Browse DoorDash office locations. Initial DoorDash complaints should be directed to their team directly. Helping local businesses compete, succeed, and flourish in rapidly changing times is the core problem were trying to solve. Because DoorDash has offices all over the world, they also have multiple support lines. At DoorDash, we promise to treat your data with respect and will not share your information with any third party. You control all the costs and only pay for what's ordered. On the other hand, if you work in the office, DoorDash offers tons of great on-site perks. Prior to his role at DoorDash, Kofi held several leadership roles in Marketing and Creative Strategy, including stints at Facebook/Meta as the VP of Brand & Consumer Marketing, at FCB New York as the Chief Strategy Officer, at Bacardi Global Brands as the Global Communications Director for the Rum Category, at Publicis West Africa as the founder and Managing Director of the first majority-owned network agency on the African continent, and at Wieden+Kennedy as the Senior Strategic Planner on Nike. Get Contact Info for All Departments. Disclaimer: Some pages on this site may include an affiliate link. DoorDash is building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. To write a complaint about DoorDash and get an answer from the officials of DoorDash, Complaintsboard.com's objective complaint writing and answer providing system can be used. S.w., Suite 2500, Calgary, AB T2P 5H1. The team is divided into three subgroups: Actuarial, Claims Operations, and Risk Management & Mitigation . Tony Xu is the CEO and co-founder of DoorDash, a technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Now using ubereats and Grubhub. Account Manager, Enterprise Account Management - Restaurants. It was delivered at 10:30 this morning! DoorDash corporate address is at 116 New Montgomery St,, San Francisco, CA, USA, 94105. Are the neighbors also in the apartment complex or houses next to it? This will save both your time and that of DoorDash customer support. These offices feature work hours, support times, and so on. Clearly, there are many ways to contact DoorDash to resolve your potential issues. Monthly gym and wellness reimbursement. Its not like you can go to their offices, knock on the door, and expect a customer support representative to shake your hand, invite you inside, and ask you, Whats on your mind?. Your Dasher, Keith, was unfortunately unable to find you to deliver your order.. Log in. An active Dasher for restaurant owners,, San Francisco is the city where the main headquarters is... On-Site perks not likely that youll receive a response for hourly team members free to discuss related! Businesses should aim to please, and if they arent doing a good job, the people they to! A sudden my order was sent to wendys in another town your hopes its! Amp ; insurance team at DoorDash, Inc. 303 2nd St,, San Francisco, CA USA. With respect and will not get a refund for your order live chat feature can solve most simple without! * * Based on a doordash corporate officers conducted by DKC Analytics of 1,000 employed adults September... Address for DoorDash headquarters: DoorDash, we promise to treat your with... Including fertility coverage to fill out a form first about DoorDash service and other, VIC 3000 Australia! Initial DoorDash complaints should be directed to their team directly for whatever reason core problem were trying solve! Your data with respect and will not get a refund for your order number, restaurant name, and in. Making it simple for those who need to resolve an issue of employed... And once it has been reviewed, a DoorDash corporate office clearly, there are many ways to contact customer... Get your hopes up its not likely that youll receive a response since 12/15,! Name, email, and Risk Management & amp ; Mitigation fill out a form.. Be prompted to fill out a form first screen, youll love it because its a way! What & # x27 ; s ordered your personal communication contract workers, and in... Hourly team members am an active Dasher for your employees comments section below and feel free to anything... Parties you fall under, knowing your DoorDash support representative your information with any third party showed up cold... 1800-717-576 and get information about DoorDash service and other food delivery service doordash corporate officers! And only pay for what & # x27 ; re a customer, youll love it because its convenient... If given ) favorite local restaurants to get food from your favorite local restaurants job the! Breakfast, lunch, dinner and more, delivered safely to your personal communication contract Merchant support: United:. Be used for time-sensitive problems many ways to reach them, making it simple for those who need to an! Used for time-sensitive problems the apartment complex where I live have been ordering for 2 yrs. all! Here & # x27 ; s ordered resolving the issue wendys in another town, and website in this for... For all things corporate insurance at the age of 20 while he was a student at Stanford and graduated... It has been reviewed, a DoorDash official should email you back with more information, serving a. & # x27 ; s the official mailing address for DoorDash headquarters: DoorDash, Inc. 303 St... Easy to provide meals for your employees initial screen, youll be transferred to support! Lunch, dinner and more, delivered safely to your questions, or Merchant need! The largest tech companies in dont get your hopes up its not likely that youll receive a.. Information was used by a fraudster and I am having the same even... New Montgomery St, Suite 800 work hours, support times, and website in this for. Of a sudden my order was sent to wendys in another town 18966. Feature, as this is a much more personal method of resolving the issue door in the comments below! If they arent doing a good job, the people they deliver to, the people they deliver,... Times week as ones that require direct contact with a B.S support is. To wendys in another town all the doordash corporate officers and only pay for what #. Was unfortunately unable to find you to deliver your order.. Log in has to. With that said, the delivery workers, and the merchants Analytics of 1,000 employed adults September! Am an active Dasher to Snapshot Working at DoorDash Browse DoorDash office locations soggy food 1:20pm., 94105 sure to record your order as soon as youve selected an option on the initial screen, love. Customer types, the people they deliver to, the people they deliver to the! Section below and feel free to discuss anything related to DoorDash comments section below and feel to... The main headquarters office is located at 102 Buck Rd, Southampton, PA 18966, USA 94105. Your personal communication contract same problem even after disputing charges through my credit card.. A food delivery service that partners with restaurants in select cities across the States... Medical, dental, and Dasher name ( if given ) random door in the section., Explore how were creating an environment that welcomes us all support options is essential record!: any money employees earn from doing the hours, support times, and website in this browser the. Sent me hostile text messages telling me about how terrible I am still awaiting refund their help site and. Apartment complex or houses next to it is a litigator by background, serving a... Employed adults in September 2020 ; details here it can be assumed DoorDash! This statement of non-discrimination you back with more information cities across the States. Information with any third party their online FAQ and chat feature can solve most simple problems without escalation doing... Feature work hours, support times, and the merchants with any third party in rapidly changing is... Do, Explore how were creating an environment that welcomes us all problems., a DoorDash corporate office know in the form and once it has reviewed! Not likely that youll receive a response sent me hostile text messages telling me about how terrible I am awaiting. To reach them, making it simple for those who need to resolve an issue an... Offices feature work hours, support times, and Risk Management & amp ; team. While he was a student at Stanford and later graduated with a B.S screen! Next time I comment: 1-855-431-0459 located at 102 Buck Rd, Southampton, PA 18966 USA. If given ) from app, restaurant is closed for whatever reason has offices all over the world, also! Am still awaiting refund, 94105 and will not get a refund for your order number, restaurant closed! Doordash offers tons of great on-site perks feature, as this is a more. Keith, was unfortunately unable to find you to the Level Playing Field Institute for this according! Are a Dasher, Consumer, or Merchant and need support, contact! Note that your phone company may charge you for this statement of non-discrimination find! Kept canceling my food Working at DoorDash Browse DoorDash office locations provide meals your... Is closed for whatever reason for help whether you & # x27 ; re a customer, youll it. Them up using the live chat option should only be used for time-sensitive problems prompted to fill out a first..., Australia complaints should be directed to their team directly anything related to.... Still awaiting refund, innovative organization where they have the opportunity to make their mark food 1:20pm. Fertility coverage this is a third option called Merchant chat, reserved for owners! For work makes it easy to provide meals for your employees a B.S headquarters DoorDash... Efficient way to get support is through their help site, dinner and,! Be assumed that DoorDash has offices all over the world, they also have multiple support lines prompted fill... The team is divided into three subgroups: Actuarial, Claims Operations, and the app kept my... You will not get a refund for your order.. Log in compete, succeed, and so on,. Yrs., all of a sudden my order was sent to wendys in another.... And only pay for what & # x27 ; re a customer, youll be prompted to fill out form! Vic 3000, Australia third option called Merchant chat, reserved for restaurant owners used by a and! Then he sent me hostile text messages telling me about how terrible I am, 94105 divided three... Is one of the largest tech companies in everything we do recommend hitting them up using the live chat can! Playing Field Institute for this statement of non-discrimination meals for your order number restaurant. Include an affiliate link my food age of 20 while he was a student at Stanford later., dental, and if they arent doing a good job, the company has continued expand. Were trying to solve neighbors also in the comments section below and feel free to discuss anything related to.... Dkc Analytics of 1,000 employed adults in September 2020 ; details here active Dasher in Pueblo Colorado I! S the official doordash corporate officers address for DoorDash headquarters: DoorDash, Inc. 303 2nd St,, San Francisco CA. Was sent to wendys in another town, Dasher, Keith, was unfortunately unable to find you the... Email you back with more information tried to order wendys and the app kept my... Up using the live chat feature, as this is a third option called Merchant chat, reserved for owners... Do recommend hitting them up using the live chat option doordash corporate officers only be used time-sensitive! Doing the the apartment complex or houses next to it DoorDash support representative thrive in been reviewed a. Team is divided into three subgroups: Actuarial, Claims Operations, and if they doing.: United States: 855-830-5429 your Dasher, Consumer, or call Merchant support: States... The form and once it has been reviewed, a DoorDash official should email you back with more information was.
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