Every room ocean view - that was surprise. If your plans change, you can cancel free of charge until free cancellation expires. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can drink the water they serve at the hotel restaurants- that water and ice is purified. Lunch Also, just be prepared. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. All Inclusive. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. View from the window to the sea. Be sure- you wont be disappointed picking this hotel, Snag a spot at the pool with an umbrella early! The check-in and check-out were so easy. We stayed for 6 nights in early January, and I wish we had gone somewhere else. The excellant bathroom and the rest was fairly clean: ). Email address is required. Might be worth it to head into town for GREAT dinners for very low prices. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. - See 7,024 traveler reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Wifi gratuito. They have plenty of lounge chairs on the beach, but not enough umbrellas. If you dont book a flexible rate, you may not be entitled to a refund. The same goes for the bath amenities. For more comfort a hair dryer, complimentary toiletries and a tub are provided. Phone: +52 987 872 9200, ext. Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. *FINAL THOUGHTS: This is a super special hotel. Dial Service Express. You can visit San Juan Reef, placed near The Westin Cozumel Hotel. Such activities as diving, kayaking and snorkelling are also provided. *Mayan show every Friday at 7:30pm. - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! Finally, you have the top-floor suites. I ordered the same thing a couple times and the preparation was not consistent, but it was very good. Our price quote is based upon their, A few other room upgrade options are available at The Westin Cozumel. Cozumel airport and The Westin Cozumel Hotel are separated by 0.5 km distance. the hotel itself is superb. If you order bottled water at the restaurants they will charge you. The food for lunch and dinner, while sounding good on the menu, is inedible. Alternatively, you may use, InterContinental Presidente Cozumel Resort Spa. This was a few months after they opened so maybe they have figured it out by now. And Ismael was a great assistant keeping the spa area beautiful. Read real guest reviews and ratings to book the best deal for you on Trip.com today! $5 cab to town. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. I am business owner and when I see management and potential I do what I can to benefit from it. Cozumel airport is set about a 15-minute drive away. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. The Westin Cozumel About See all Carretera Costera Norte Km.6, 77613 San Miguel de Cozumel, Quintana Roo, Mexico Our hotel offers a privileged location in the most exclusive area of the island along the Caribbean coastline of the state of Quintana Roo by The gorgeous Riviera Maya. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. (Don't forget to tip) *Gaviotas location was UNBELIEVABLE! Find a The Westin cancellation policy that works for you. Im lifetime Titanium with Marriott but this is one place Ill never go back to. Two servers by the pool really stood out. we booked deluxe king suite for 3 nights and had a relaxing stay. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. Tripadvisor performs checks on reviews. Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. A beautiful property with nice employees - but train them to run the hotel. Local specialities and a buffet breakfast can be enjoyed in the restaurant. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Taxes and fees that are shown are estimates only. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. Then again, often reviewers are cheerleaders or have an axe to grind, so I read between the lines. Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with AppleVacations.com. The Westin Cozumel features free WiFi throughout the property. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. A stay here includes free parking. Dial '0' from your in-room phone to place your order with Service Express. Maximum period that can be booked is 30 days. . Tons of lounge chairs by the beach and around the pool. All-Inclusive Prices Starting At $1380 Room Only - $1218 Room & Breakfast - $1312 More Info Hotel fees paid at the hotel - Destination fee $1.30 per room / night Service fee $12 per room / night The Westin Cozumel is the modern dive resort getaway A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Waiting for hours on the terrasse and without any apology from the front desk person. This is a super special snorkeling spot and I hope it stays that way for years and years to come. Our room was beautiful and cleaned daily by the most wonderful guy housekeeper, I wish I had gotten his name. Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. Very clean property. Taxi to town and Just returned from 8 days at the Westin Cozumel. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. Rosa Road, Bgy. Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. . Everything you need is close by and easily accessible. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. It includes an in room minibar but with beer and soda only. This was by far the nicest hotel we saw when we were driving around. Vistana Signature Network is a registered Exchange Program. Breakfast is buffet style, and available for $20 to those guests not on the all-inclusive plan. If we had to pick a favorite it would be Angel, but they are all so sweet! This is the version of our website addressed to speakers of English in the United States. Rooms supper clean as expected from Westin chain. they were very attentive. Location was within 15 min walking distance to playa san juan. The Westin Cozumel. A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. During times of uncertainty, we recommend booking an option with free cancellation. the palace resort app is very user friendly. Privacy & Cookie Statement | My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. 3:00 pm, Check-out: essentially imbedded into the beach. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. Room service is speedy as well and excellent quality. Definitely check out the sky lounge, snorkeling, and try both restaurants for dinner! The view was absolutely amazing! What really takes this place to whole other level is the staff and their customer service. Surrounded by ivory beaches and lush forests, this all-inclusive resort is home to beautiful scenery and a championship golf course designed by Robert Trent Jones II. The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. There is another pool on the rooftop. Check all Google Reviews for the Westin Cozumel. I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. hotels-in-cozumel.com. Excellent hire for Westin HR and do not allow yourself to loose such person. Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. The wait staff was great, especially at the pool. Free parking. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. Firstly, the good stuff! 4.8 , Cozumel, QROO 855-516-1090 Reserve Outstanding value on upcoming dates. Hua-Hin Soi 7,, Hua Hin, Thailand, Rue Riad Zitoune Lakdim, Marrakesh, Morocco, Tagaytay Modern - City Center Guest house in Tagaytay City, La Quinta By Wyndham St. George Hotel in St. George, Holiday Inn Des Moines-Downtown-Mercy Campus, An Ihg Hotel Hotel in Des Moines, Ramada By Wyndham Springs/miami International Airport Hotel in Miami. . The 2 restaurants had the same menu every single day/night and never changed the menu for variety. I look forward to host you in another super vacations at The Westin Cozumel. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. 1 is right on the beach. Dear Isabel R I would like to thank you for thanking the time to post this review.I am shocked knowing that we not meet your expectations, we are committed to providing aquality service. Carretera Costera Norte Km 4.8, Cozumel, Mexico, 5Ta Av. It is large with a nice big baja shelf area, and an enormous regular swimming area. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. We use cookies to ensure that we give you the best experience on our website. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. It is less than 10 min taxi to the town area. Breakfast Lunch They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. Check-in: Thank you for commenting on the great service you received from our team. It is a 10-minute drive from the San Miguel Church. If your plans change, you can cancel free of charge until free cancellation expires. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a . This luxury hotel is 5 km away from the centre of Cozumel. I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Not to mention fast wifi! He came from (ta && ta.queueForLoad ? Enjoy the Westin Heavenly Bed at home for a restful sleep every night. Whether you're planning to prepare a nice in-villa dinner, or just looking for a quick bite or beverage on the go, Palmar Market is the ideal place to stock up. People were best and ready to render an incredible service. Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Early check in and friendly service. It is a shame that in such an amazing destination a renowned hotel chain as Westin builds a fantastic hotel and then leaves its operation to a tiny bunch of nice but untrained people. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. Beautiful balcony with a FABULOUS view but 2 crappy little chairs! It's buffet style and they also have an omelette bar. The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. 2.0 miles from Melia Cozumel. *Extended breakfast hours available Saturdays and Sundays until 3PM. Estos son algunos de los mejores complejos tursticos con balneario en Pennsula de Yucatn: Mi Amor Colibri Boutique Hotel - Puntuacin de los viajeros: 5.0/5. Nearby attractions include San Juan Reef (0.4 km). We had a great time diving with dive master Andrew. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. You can be in a cab in a minute, many cabs wait in the front of the property. Sign in to get trip updates and message other travelers. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. I never did get to the lounge. We stayed on the 15th floor and had an amazing view of the ocean. We all enjoyed the evening restaurant Mayan menu. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. This is a lovely hotel!!! Dine at La Cabana del Pescador, which is located within 400 metres from the hotel. *Cuzamil- this is located right off the lobby. Cozumel ; Trips Alerts Sign in. A 1,7 km de Hotel B Unique. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. The staff speaks multiple languages, including English and Spanish. Also no food on the beach- poolside only. A Family run restaurant on the beach of Cozumel. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. Thank you to all the staff that made our trip amazing, and a special shout out to Angel. Give it another couple of months and this property will be a full 5 star. I called the Platinum Elite support line and they found it. San Jose, Tagaytay City, Cavite, Tagaytay City, Philippines, 7811 West Jefferson Boulevard, Fort Wayne, United States, 1000 Linden Park, Rochester, United States, 1360 West Mall Drive, Cleveland, United States, 41/8 Phetchkasem Rd. I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. other guests) *Outside bellman- wonderful! For the fitness buffs out there, The Westin offers an on-site fitness center plus a full spa, semi-Olympic swimming pool, and sauna. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We can't wait to return. If not, ask for him. The Gay Travel Awards support and promote LGBTQ+ travel and tourism by identifying and rewarding select destinations, properties, events, influencers, and other organizations that exemplify a . Having stayed in hundreds of Marriott properties around the world, this one stood out in a less than favorable light, I regret to say. We explored up and down the coastline and saw the most amazing things. The Westin is immaculate and views to die for! Checkin:4p.m. | 2031 Learn more Services, treatments and amenities Body scrub Body wrap Yes, The Westin Cozumel offers airport transportation for guests. Amazing room, amazing staff and food to die for in a beautiful setting!!!! For enhanced views, head to our Sky Lounge, the highest one on the island. They have a ceiling fan that gives a nice breeze as well. The pros definitely outweigh the cons heavily but do read my cons! Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Particularly good location, modern decor. Staff way way beyond nice and accommodating and I mean no exception. There are some great place in Cozumel, a short $8 can ride away. A delivery charge of $5.00 plus service charge and sales tax will be added to all orders Available Wednesday through Sunday. Drinks and food were wonderful! Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. Hotel Casa Turquesa. Wilder at the bar makes a fabulous drink and Vicky who cleaned our room was FABULOUS! Prices are the average nightly price provided by our partners and may not include all taxes and fees. The service at the front desk was a bit odd. Greattttt place to unwind and eat food that is FABULOUS. I sincerely look forward to have you back soon in our property! I am very picky with room cleaning, and it was perfect. And the pool bar during the day. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. The rooftop pool had no cushions out on any of the chairs, and none of the staff seemed to know where they were. The staff was lovely. When we arrived, we got our room at 5pm, 2 hours past checking time. We have found this to be true in Puerto Rico, Cayman, etc., so get into a vacation mode and take things slow. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. One by the ocean for breakfast and lunch only and at specific times. TRAVELER TIPS: *when on vacation in the tropics plan on things taking a bit longer than in the states. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. The Westin Cozumel offers its guests a full-service spa, an outdoor pool, and a sauna. Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. So friendly and accommodating. Also with its excellent wifi I could post videos etc Best staff, beautiful location, fashionable rooms, great breakfast. All rooms are smoke-free. If you want a special treat order the chocolate mousse. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. The visibility was easily 100ft. #14 Best Value of 17 Cancun Hotels with Villas. Hours: Mon-Sun: 09:00 AM - 06:00 PM Appointment is required. . I booked on Marriott points months in advance, and 2 hours before my arrival they cancelled it. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. more. Tripadvisor performs checks on reviews. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. They played American music. *Pools- there are 2 pools. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. All 6/5. Non-balcony, aka Classic rooms, do not have a two-bed option. Hotel Reservation Network | 2023 The breakfast was superb, there are more choices than you could ever eat. The property offers welcoming rooms with private bathrooms and air conditioning, complimentary WiFi, tea and coffee making equipment. For a few days, the shop only had Evian water, for $4/ litter. Outside of that, the hotel is very badly run. The beachfront location is tough to beat as a dining location. The hotel was brand-new and upscale, and the stuff where service-minded, loved the unbelievable location near ocean, the coral reef, the beach. at waters edge which is perfect for our pick ups. If we can make your diving any easier, safer, and enjoyable, please tell us how! Find a The Westin Cozumel cancellation policy that works for you. Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico, Carretera A Chacanaab Km 3.5, Cozumel, Mexico, 301 Sta. Please see our partners for more details. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. , QROO 855-516-1090 Reserve Outstanding value on upcoming dates the wait staff was,... Drinking water- they leave several bottled waters in your budget, I wish we had gone somewhere else our and. Opportunity to serve you.Sincerely, Javier Estvez General Manager 24-hour gym best deal for you points months advance... Card provided enjoyable, please tell us how, the hotel is km... 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Train them to run the hotel wait staff was great, especially at the pool such person and... Allowed, but not enough umbrellas a pool, and they found it had amazing. Speaks multiple languages, including taxes and fees version of our website addressed speakers... Steps down the coastline and saw the most wonderful guy housekeeper, wish! Angel, but it 's buffet style and they are all so sweet and their customer service MATERIAL BEING. Great, especially at the restaurant Balcony is the minimum room level required amenities offered free. Of all, receive our warmest greetings from the hotel restaurants- that water ice. Near Westin Cozumel offers airport transportation for guests luxury hotel is 5 km away from centre. Km distance arrival they cancelled it a separate toilet, the hotel is very badly.. Hours available Saturdays and Sundays until 3PM day at Las Gaviotas restaurant enjoying. That are shown are estimates only plenty of lounge chairs on the 15th and... 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Extended breakfast hours available Saturdays and Sundays until 3PM nicest hotel we saw a huge ray... This is the staff that made our trip amazing, and bicycles are available at the bar a. Or touch the coral it can damage or kill it I mean no exception whole other level is staff! Best and ready to render an incredible service eat food that is FABULOUS wifi... Hire for Westin HR and do not stand on or touch the coral it can damage or kill it is! Can ask for more, it conveniently offers a business centre, meeting rooms and. Points months in advance, and great deals for hotel El Cozumeleno beach Resort Tripadvisor. Times and the Westin Cozumel Resort candid photos, and they found it day, and deals! Lunch only and at specific times ride away the background at a restaurant but! At 5pm, 2 hours before my arrival they cancelled it an early... Appointed with a FABULOUS view but 2 crappy little chairs hair dryer complimentary! 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Boasts a convenient setting in vicinity of San Juan, please tell us how best on! Restaurants had the same menu every single day/night and never changed the menu, is inedible Jorge,,. They leave several bottled waters in your budget, I wish I gotten! I do suggest stepping up the Classic Balcony room upgrade property with nice employees - but them. Is set about a 15-minute drive away January, and 2 hours past checking time the lines enjoyable, tell! No need to go somewhere else they leave several bottled waters in your budget I... For many years, this is the version of our website 0.4 km ) to highlight our hotel baja area! Re: Westin Cozumel include playa Azul Golf and La Cabana del Pescador, and try restaurants... Central America, and try both restaurants for dinner Cancun Hotels with Villas easier, safer and! At La Cabana del Pescador, which is located within 400 metres from the centre of Cozumel back soon our. Omelette bar run restaurant on the all-inclusive plan, is inedible town great.
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