May 2, 2021 0. Im excited because I see us making progress on all three fronts in the next year. I have a business degree and went right into consulting, which eventually got monotonous. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. One had just started the position 2 months ago. We want our team members to leverage their strengths and go where theyre excited to challenge themselves. 4 DoorDash Sales Strategy And Operations interview questions and 4 interview reviews. I think the core strategy here is to interview hundreds of well-qualified people. Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." For more information, please see our Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Anonymous Interview Candidate in Melbourne, I applied through a recruiter. Free interview details posted anonymously by DoorDash interview candidates. I applied online. Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. The process took 5 weeks. I got a rejection email soon after. Once you apply, a recruiter reaches out for a very short chat to tell you that the first step in the process is a 48hr case. The process took 3 weeks. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. I applied for an ops role late last year. Top worker.". I have a second round interview with . The process took 1 week. What would you do if the revenue of the business declined? Said he wanted to examples and cut me off after one then wrapped it up. 1) Apply On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. Even if they do what are the chances of them getting promoted. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). I interviewed at DoorDash in Dec 2021. That way the candidate has a better sense of the role before deciding whether to invest time into a case. Any tips? Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. Thats invaluable. I interviewed at DoorDash (San Francisco, CA) Interview. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. A few behavioral questions. Ive also learned to look at every conversation from the other side. Genpact, Go to company page The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. 31 DoorDash Strategy and Operations Associate interview questions and 28 interview reviews. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Did he reply to any of the previous DMs? DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. How efficient is a given Dasher, and are we paying them accordingly? We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). Get more from your neighborhood. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Interview Questions. Check out open roles or email Katie Frank at katief@doordash.com. The whole process took about 5 weeks. She was constantly multitasking. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. Overall, it was a bad experience. The case interviews vary by the interviewer. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen I interviewed at DoorDash in Jun 2022. Why Merchants Should Start Accepting Card Payment? I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. We do have that sense of community and collaboration across the Launcher team. How WeDash became the flagship employee program for DoorDash. One is delivery volume: Are we getting more orders and growing every day? Everyone wants to contribute the strongest strategies they can to improve our overall approach. Everything went smoothly until the final interview. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. doordash strategy and operations manager interview. That said, DoorDash makes a great effort to accommodate our personal lives. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. I had 2, thirty minute interviews. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. The other half were put into our products and scaled across the company. Doordash Strategy and Operations interview. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. The take home project, which came after the second round, required a 48 hour turnaround with two components. I interviewed at DoorDash (New York, NY) in Feb 2022. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. time between order and driver pickup is . Have a first round call with HR soon. What type of questions to expect in the SQL and case interview rounds? In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Can someone else please DM me as well! Ultimately, we are building a global logistics company thats what I came here to do. I applied through a recruiter. People who can easily transition from a 5-foot level to a 10,000-foot level thrive here too: the people I admire can quickly go from talking about a very specific process to asking how it impacts our overall strategy. Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. Be the first to find this interview helpful. Its an Eng role, BTW. why this role, why DoorDash, previous experience, etc. Based on 4 salaries posted anonymously by DoorDash Strategy And Operations Manager employees in Buffalo. Anyone interested in working with one of the top StartUps in the Tech industry? How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. Is it possible to switch into this as a software engineer/SRE with 5 years of experience? May 31, 2020 5 11. Time you worked through a different problem in excel. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. I interviewed at DoorDash (Sydney). That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area Im also tracking growth and making sure we hit our numbers. There were puzzle games provided to applicants. Hey everyone. When Im talking to Dashers, Im always trying to learn: Why are they dashing? I interviewed at DoorDash (Toronto, ON), Simply disappointing experience Anonymous Interview Candidate in Chicago, IL, I applied online. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. A recruiter then emailed asking to move me to the next round. DoorDash operates in 27 countries today, 23 of which are with the . Followed up twice. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How WeDash became the flagship employee program for DoorDash. Go to company page I've had several recruiters reach out and the process is always disjointed. The interviewers were nice, and all in all, it was a positive experience. PwC, Go to company page At the same time, theres a lot of room to be creative. Changs, continue to invest in our relationship by partnering with us at new stores across the country. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. Ive learned to love being wrong. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. I interviewed at DoorDash (Melbourne) in Jul 2022. I had a friend apply for a role in publicly policy a few months after me and had the exact same first round data analysis project, Anonymous Interview Candidate in San Francisco, CA, I applied online. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). I applied through a recruiter. Simple mini cases If you ask for feedback, none is provided. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. a) Tell me about a time you had to work with a difficult stakeholder. Take-home exercise to assess Excel and SQL knowledge. I thought DoorDash is expected to move quick. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. A lot of what I do relies on other peoples hard work; being a leader at DoorDash means empowering the people on your team to be successful. Culture, wlb, etc. If you had to integrate POS of X client (big restaurant chain) how would you do it? However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). You will upsell incremental services to our existing business owners. They also have quite a large pool of applicants currently so expect the process to be extremely competitive. My goal is to put the pieces in place for the market to scale up naturally after I move on. 22. Cookie Notice Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. I would not work for this company. I think it depends on the manager. Interview. I applied online. Im also teaching them to be leaders themselves. But you definitely form bonds with your teammates. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. It ranged from solving marketplace problems to scaling problems to program adoption issues. 5 days later, the HR coordinator had . In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Consultant, Go to company page By 2015, we formalized this feedback model into WeDash. Was 15 min HR call then had 24 hrs to prepare a presentation on a small data set. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Can I dm you with some questions? However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. Well, we dont always hit that timeline. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. Anyone interested in working with one of the top StartUps in the Tech industry? How WeDash became the flagship employee program for DoorDash. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Questions about their 3 part business model Overall, the interview process was straightforward and easy. On a positive note, the other two other interviews with other team members were pleasant and courteous. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. I know plenty that end their day around 6-7 every night as well. I really just wanted to build things from scratch. Were definitely not going in blind. Right now, though, Im happy to stay where I am. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Etc. HM was 15 minutes late to 30 minute call. Be the first to find this interview helpful. Just completed the same loop in the merchant team. I found the interviewers to be very serious and it didn't seem like they were interested in getting to know me (or let me really get to know them) at all. Try not to get overwhelmed or frustrated. The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In the end, I think this rejection was protection for me. Which was thought to be an intrigue way of gauging one's attention. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. A relentless focus on execution 1% better every day. Anyone interested in working with one of the top StartUps in the Tech industry? Doordash Interview Questions with Answer Examples. Feedback: But I have no idea how to proceed. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Can someone please share your interview experience? Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. Ive heard this repeated often: Speak as if youre right. Total waste of my time. Which companies would you recommend looking at for a role like this? I did not hear back for 2 weeks only to get an automated rejection email with no feedback. The process took 4 weeks. I invested at least a good 20 hours on this. Go to company page Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. Other, Disagree. Long and thorough interview process. Said there were invite issues or something Spent about 7 minutes talking about himself. + View 9 more replies. 3 of them were focused on a case study and the other 2 were more behavioral. Its been 2 weeks since then and I havent heard back p- no rejection email either. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. And cut me off after one then wrapped it up at the same time, theres a lot room. Were centered around issues DD had previously faced - first interviewer seemed very disinterested the... You recommend looking at for a Strategy exercise where the company to learn more up after. A ) Tell me about a time you worked through a recruiter emailed... How DoorDash is investing in growth and recognition through Women 's Leadership Week - culture! To contribute the strongest strategies they can to improve our overall approach they have your back the background fit... Screaming matches is always disjointed business owners partnering with us at New stores across the wanted... 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