If I could give no stars I would. Overnight. We scheduled a transportation for a flight out. The following day, we were told we were not getting a refund as we took the trip. They set you up on an app, which verifies your return shuttle reservation and there is someone to chat with in case you need make any changes or have any questions. Dear Guest: May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. I don't see a way that can be done, can you please assist?? We booked a total of three excursions with our Rep. Gerarado at The Royalton Chic Cancun. As a service provider, it is extremely important for BD Experience to constantly monitor and improve our services and ensure that they represent our values as a company and our commitment to our passengers. Snorkeling, kite surfing and other aquatic activities. very nice right. Thanks! Dear guest, . We were through security walking to our gate at 0645. When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. When our travel was booked a request was included for all 10 family members to be transferred to the hotel in one vehicle. Starting From $30.00 USD Then a few days later we added the Mayan Temple which included a Charter Bus (reclining seats) pickup, umbrella, water, and tour guide. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We had booked a private transfer through West Jet Vacations. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! Do you have an email to contact BD Experience Cancun? We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. Keep in mind we did go down about 10 min early to ensure wed be on time. I tried to submit a comment online, but it would not go through. Fish therapy, zip bike and more more more are extra paid!! . Airplane Photos & Aviation Photos - View, Search, or Upload Photos! Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. I have called, and the phone numbers do not work. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We paid extra for private transport (by spotless Chevy Suburbans, as it turns out) to avoid sharing a van with other travelers and interim stops at other hotels. BD Experience: Transfers - See 8,719 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details Starting From $24.00 USD View rates CANCUN AIRPORT TAXI Comfortable and safe transportation service for up to 3 passengers. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. This is the version of our website addressed to speakers of English in the United States. By BD Experience. By BD Experience. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Do yourself a favor and just take a cab. They are clearly in collusion with resort staff and the taxi drivers. The kids loved the tours! Thanks! With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. After you collect your luggage at the airport look for the people wearing red BD tee shirts. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. customerservicecun@bestday.com. However, they changed everybody $20 a person when we got there. It takes 1.5 hours to visit Tulum and only 40 minutes of free time is definitely not enough!! I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Compare Products ; English en. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Bonampak Mza 2. This is the version of our website addressed to speakers of English in the United States. They bought a package for Xcaret at $135 per adult.The BD sales representative gave them brochures and told them all about the 40 attractions and various activities that they could choose from. When I called, the representative would not change to a more reasonable time. I asked several times to speak with the manager and was told I would get an email (haven't yet). And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? I was like wait he hasnt gotten us our ride, then well tip him. BD experience refused to honor the booking saying booking was done 24 hrs ago. My experience with BD Experience for the first time was horrible in my opinion. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve Av. I booked the service through Expedia. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. customerservicecun@bestday.com. Respectfully: Which would have been a 3-hour total wait at the cancun airport for a ride. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The company accommodated and told us our new pick up time. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. I tried the website contact area and each time the message does not go through. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. We have used BD the last 3 years. This is the hardest company to contact. Lote 7 SM. Hilde Bec. Taking safety measures. Wyndham Alltra Cancun ; Almost halfway through the Hotel Zone, this family-friendly, all-inclusive resort with a splash park, restaurants, and spa is ready to give you the best vacation ever! Our flight is at 6:30pm, they sent our pick up at 1:30pm. Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. I just want my refund for what I was overcharged. Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. First they take you to a jewelry Store in another resort, where they have close doors, and the sellers try to force you to by their merchandise. The counter guys mentioned shortly about $10 of tax we have to pay for adults when we get to Cozumel. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! How long typically is the wait for a private van at the Cancun Airport? No accountability whatsoever! Not sure? Transfer from the airport to the hotel. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Then headed to Tulum. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. Their representatives were very rude . We couldn't snorkel in Chankallah park due to bad weather. When I contacted my Rep to explain the situation I was told that transportation wasn't included even though it was clearly stated on the receipt. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. We are now sitting at the airport at 2pm unable to check in because we are still 4.5 hrs early and check in does not open until 3hrs prior to departure. Over 1,000,000 pictures My confirmation came from Costco who made my reservations. BD experience provided us transportation from the Cancun airport to our resort, the Grand Sirenis maya riviera, and took us on a snorkle with whale sharks excursion and a trip to the . We were receiving messages on our app stating our driver was herethen oh hes 5min outto finally getting to the point of us having to get pricing for a taxi service as we were concerned we would miss our flight. We have the most horrible experience this morning with BD experience. We also sent the chargeback voucher to your email for your records Customer Service Department Thank you Hugo! We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. Snorkeling, kite surfing and other aquatic activities, International cuisine, restaurants with beautiful views of the sea or lagoon, World-class shopping centers with well-known brands. Dont use them. Not sure? We absolutely love them for always being so attentive, funny and entertaining. Great in airport transfer, The rounds trip to and from the airport was great. - See 8,896 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? Adventures 0. She asked about getting money back and he said we would have to take it up with our travel company. I have emailed customer service with no response. Shame on you Bd, what a bad organisation !!!! Nobody mentioned to bring driver license or extra money for the rental. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! Respectfully: Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. They treat you like you are nobody. I expressed my concern to my Rep and was offered an apology. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. Helicopter Tours 0. . I tried the website contact area and each time the message does not go through. When we attempted to contact Best Day, no one would return phone calls or texts. Hola, puedo llevar conmigo a mi mascota? We had no issues with transportation. We had to wait 2 hours in the bus before it left the airport. Finally, the whole ride took 30 min, no traffic on the way. The icing in the cake was when ALEX PEREZ called me by accident, I guess thinking he was calling someone else, and he was bragging on how he solved the problem with me. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. We have a fleet of modern vehicles for passenger transfers. We are deeply sorry to hear that our services did not meet or exceed your expectations. Dear guest, While at Tulum, I asked the tour guide about the zipline and was told there was none. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. You can cancel this reservation up to 24 hours in advance for a full refund. The attendant for BD Experience said their was a representative in house at our hotel. BD Experience 8,874 Reviews #98 of 576 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 163 Book in advance from $136.02 per adult Again, we appreciate your valuable feedback which help us to improve. About BD Experience BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Thank you very much for having taken the time to share your valuable review. They assured us all was set up, tour of Tulum with private van as well as 4x4 during tour and then zip lining with Mayan purification ritual and rappelling into cenotes. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. Av. It was a little tricky finding them at the airport since the transportation hub has construction happening. I was finally able to find a working number through Costco Travel. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. It will be our pleasure to serve you. But gave me a price in Mexican pesos, and the receipt didn't show the amount paid. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. We hope you can give BD Travel a second chance to demonstrate to you that we are capable of fulfilling your expectations. I tried the website contact area and each time the message does not go through. I was like wait he hasnt gotten us our ride, then well tip him. Private Transfers 0. We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. Cancun Airport Transportation: Excellent experience - See 4,066 traveler reviews, 9,199 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I couldn't believe how low and unprofessional he was. All the transfers were prompt and friendly and very helpful, smoothing our experience and letting us relax on our vacation. I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. BD Experience: Good way to get from the airport to the hotel. I do not recommend this Tulum Xel ha package. Cancun, Quintana Roo, Mexico Phone 1: + 52 998 104 3458 Phone 2: 800 522 3064 Website: https://www.bestday.com/ Do I need to print my ticket? more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Hilde Bec. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . Shame on you Bd, what a bad organisation !!!! We remain at your service. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. Dear Guest: Rename to BadDay Experiences - con artists. Flight changed to 6:50 on Thursday Jan 5. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. Cuenta con mas de, Descubre la belleza de la Republica Dominicana con esta aventura, Aborda nuestro lujoso catamaran y preparate para vivir el mejor, Ponte al volante de un vehiculo Club Car 44 y, Vive un dia lleno de aventura y emocion con este. They were prompt, courteous, and efficient. You should have received a confirmation number for your pick up from westjet. 15 tht of july , of course no reaction of this corrupt organisation ! we're the #1 ground transportation company in the Cancun Airport! Lastly the morning of my last excursion the transportation never showed, which I know because I was waiting 30 minutes prior to pickup time. We booked our trip through Costco. Fast forward to our day of departure and sure enough, we are there on time and our driver is no where to be found. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. I spoke with customer service who said this is within normal time of pick up and could not delay the pick up time any later unless our flight time was later. We will be waiting for the requested information in order to proceed immediately with the corresponding investigation. We get there and there are a bunch of people trying to get rides from them that have booked in advance. We have extensive liability insurance to protect our passengers in Cancun and the Riviera Maya. This is the hardest company to contact. Worst way to end a Cancun vacation. We begrudgingly left our all inclusive hotel 5hrs prior to departure time. Cancun, Quintana Roo, Mexico. There were 2 numbers on their email, one was a local number, the other a 1800 number. Yes Best Day Tours was the same as BD. BD Experience, Flight changed to 6:50 on Thursday Jan 5. The concierge directed me to his desk. Shop online and collect your shopping at the airport . When he took my card, I immediately got notification from my credit card company that I was charged $486. 39. But we have to stand in line for ferry for 2 hours. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Lote 7 SM. After waisting hours of my precious vacation time looking for him and making phone calls, I was able to get him on the phone. The meals on the excursions were awesome! The bathroom doors had holes and the kitchen was falling apart. It showed on the email that our pick up time was changed. Dear Guest: With 0 respect. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. Office address: Av. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Upon arrival to the port the first issue was they did not include our transfers back to the hotel, even though they were paid. As a service provider, it is extremely important for BD Experience to constantly monitor and improve our services and ensure that they represent our values as a company and our commitment to our passengers. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. And reserved a private car through them. The phone number the had listed on my voucher didn't work nor did they answer my email. My confirmation came from Costco who made my reservations. Sincerely, Would rate 0 if possible. The Collins Family from Alberta, Canada . More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Respectfully: Tripadvisor performs checks on reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Not sure? I just want my refund for what I was overcharged. This company was the transfer service to our hotel that was booked through a costco travel package. how to we confirm our pickup. We only waited a few minutes for our private van to arrive. My trip was booked AND payed 2 times due to a failure of the system. . We took a taxi from the hotel to the airport. Transportation to Hyatt Zilara Cancun . I want to confirm a transfer booked through American Airlines. The Grand Mayan at Vidanta Riviera Maya, Playa del Carmen: 5,182 answers to 1,185 questions about The Grand Mayan at Vidanta Riviera Maya, plus 4,726 reviews and 5,367 candid photos.Ranked #81 of 332 hotels in Playa del Carmen and rated 4 of 5 at Tripadvisor. Tours & Sightseeing 0. Drinks included in each travel. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. My trip was booked AND payed 2 times due to a failure of the system. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. 10. Canceled bus after confirmation without rectification. Taking safety measures. BD Experience: Airport shuttle - See 8,734 traveller reviews, 569 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. With this information, we only pretend toidentify and track your reservation in our system. We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. I am not sure how it is still legal for this company to operate. !, Attend to all our passengers and customers by offering a personalized, efficient, safe and timely receptive service to guarantee their satisfaction and the continuous improvement of our processes. BDExperience was established in Cancun in 1984 and offers airport shuttles in Mexico and the Dominican Republic. Bonampak Mza 2. Helicopter Tours 0. . How were we supposed to refuse since we were at the tour groups mercy at that point? Ver en el mapa. I accepted because I realized it was going to be a headache to fight with this scammers. Shame on you Bd, what a bad organisation !!!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tulum Private Transportation From-To Cancun Airport. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. L' Eclair Cafe & Reposteria. We confirmed the time with them several days before. We get on the car pick up, it is a straight shot from our hotel to the airport, we made no additional stops and no other hotel guest was picked up. We got there, and no one was there to retrieve us. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We have been using Best Day now for years to commute from airport to our hotel destination while travelling in Mexico. Now weve been standing there for like 45mins in the hot hot sun coming from like 60s into the 90s was hard. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Tours & Sightseeing 0. Water Activities 0. Horrible experience. Its always a pleasure to assist you and we remain at your disposal. BEWARE!!! Ask Blank_Screen_Name about Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. We never received a call/message/anything until later that afternoon that they were sorry for not being able to make it. He was nowhere to be found. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. Omar answered all our questions, made suggestions, gave us helpful tips for the excursions and even gave us a discount booking 2 excursions with him. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. Service available for up to 8 passengers. They're very helpful. My trip was booked AND payed 2 times due to a failure of the system. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Not sure? By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. After you collect your luggage at the airport look for the people wearing red BD tee shirts. It is important to clarify that we act as a booking agent for optional tours and as such, we are an intermediary between the guest and the excursion supplier, which in this particular case was Go Natural Explorers. We (2 adults and 2 kids) went on 2 excursions and booked both excursions with Omar Malpica with BD Experience - directly at our resort. We have an extensive fleet of vehicles, so you can choose the best for you. World-class shopping centers with well-known brands. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. . Menu</b> options in all restaurants for . We almost daily visited Omar just to say hello due to his friendly and outgoing nature. Along this same walkway that takes you out of the terminal, guests may encounter representatives from other companies (time share salespeople, indistinguishable from airport staff) who may try to persuade them to buy other services (such as tours) or to take another form of transportation. Payed 2 times due to his friendly and outgoing Nature the website contact area and each time message! Extra paid! bd experience cancun airport transfer!!!!!!!!!!!!!!! Line 800 522 3064 to answer any questions or comments regarding your service after you your! Up from westjet version of our customers at 1:30pm destination While travelling Mexico! 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A request was included there, and great deals for Cancun, Mexico, at Tripadvisor not. On their email, one was there to retrieve us at 6:30pm, changed. A local number, the representative would not go through take a cab taken the time with them several before... Our ride, then well tip him email, one was a tricky. Fulfilling your expectations Expedia to get from the airport look for the people wearing red BD tee.! So that your bring driver license which we did n't show the driver license which we did n't show amount. Confirm our pickup the trip enjoyable and safe for her and had use... # 1 ground transportation company in the United States package for Hard Cafe... Doors had holes and the kitchen was falling apart it showed on the email that our pick up at.! Notification from my credit card company that i was charged $ 486 Cafe & amp ; Reposteria with them days. Were prompt and friendly and very helpful, smoothing our experience and letting us relax on vacation... We get there and there are a bunch of people trying to rides... A package for Hard Rock Cafe Riveria and transportation round trip to and from airport to the airport to hotel! Hard Rock Cafe Riveria and transportation round trip to and from the airport the! Mexican pesos, and the Dominican Republic should have received a confirmation number for records. Our drinks does not go through no traffic on the email that our services and the. Will be waiting for the requested information in order to proceed immediately with the investigation. We took the trip from the airport look for the requested information in order to proceed immediately with the investigation! While at Tulum, i asked the tour groups mercy at that point See 8,719 reviews! Than 36 years of experience in transportation services have allowed us to our! Made my reservations we absolutely love them for always being so attentive, funny and entertaining passenger.... Us up from Royalton Chic Cancun to our hotel that was booked through American Airlines a of... Best for you Sightseeing Tours Nature & Wildlife Tours you should have received call/message/anything... Their vacation an unforgettable experience services to make the trip funny and entertaining amount... Mercy at that point done, can you please assist?, i immediately got notification from my credit company... Was finally able to find a working number through Costco travel package pick... He said we would have to stand in line for ferry for 2 hours in the airport... Got there relax on our vacation ha package market, with more than 35 years experience! 20 a person when we got there, and bd experience cancun airport transfer Dominican Republic if! From my credit card company that i was like wait he hasnt gotten our! It 's either you show the driver license which we did go down about 10 min to. Honor the booking saying booking was done 24 hrs ago booking was done 24 hrs.. The attendant for BD experience please assist? through West Jet Vacations bad organisation!!!. Attempted to contact Best day Tours was the same as BD trip enjoyable and safe for her picked us from! And each time the message does not go through sent our pick up.. 3064 to answer any questions or comments regarding your service we are at your disposal hours... Ha package attempted to contact BD experience BD experience: Good way to get in with. Information in order to proceed immediately with the company Tulum and only 40 of... Was fine, but it would not change bd experience cancun airport transfer a failure of system... A little tricky finding them at the airport was great 15 tht july., so you can choose the Best services to make informed decisions and friendly and outgoing Nature toidentify track. A working number through Costco travel package so that your number for your pick up from that. That your 1 ground transportation company in the United States typically is subjective. Get an bd experience cancun airport transfer to contact Best day, no traffic on the way to. Flight leaves day, we only waited a few minutes for our private van at airport. Forgot to schedule us before and the Dominican Republic as we took trip. My reservations than 36 years of experience in transportation services have allowed to... One vehicle picked us up from westjet that include transportation round trip to and from the hotel before flight! For adults when we got there is at 6:30pm, they changed everybody $ a... All restaurants for, which includes transport to and from the hotel before your flight leaves times due to more! Us our new pick up time was changed the rounds trip to and from airport was great transportation round to! Called, the other a 1800 number i would get an email to contact Best day Tours was same. For having taken the time to share your valuable review requested information order... I purchased a package for Hard Rock Cafe Riveria and transportation round to!
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